• LA: (337) 474-4249 TX: (409) 724-0440
  • Lake Charles, Louisiana 2950 Country Club Lake Charles, LA 70605
  • Nederland, Texas 2909 Spurlock Rd Nederland, TX 77627

Is your government agency falling behind when it comes to using technology? Perhaps you need help when planning your IT budget, or crafting a strategy that aligns with your requirements. How are you supposed to keep your technology running smoothly and securely while juggling these demands along with your daily duties?  

Providing Technology Services To Parish/County Government Agencies

These local government agencies rely on us for their technology needs:

When you depend on National Networks, you’ll have access to a team of certified professionals with the skills, up-to-date knowledge, and experience you need to streamline your operations. Before we begin serving you, you’ll be assigned a high-level technology expert with a deep understanding of government management who knows how to strategically align IT solutions so you can meet your requirements while keeping costs to a minimum.

With the rapid changes in technology, Municipal and Parish/County governments are now outsourcing their IT service and support to get the most value from their technology assets.

Technology Challenges Local Government Organizations Face

Today, most everything you do depends on computers. But the effect of the computer revolution has been less pronounced in local governments due to a lack of IT talent and money. Some of the common IT challenges you face include adopting and using new technology for security, cost control, IT strategic planning, and big-data analytics.

Security

Security is always a concern for local governments, especially when adopting new IT technologies. And some, unfortunately, fail when it comes to protecting citizens’ private data.

To ensure you can use computer technology wisely and securely, you need to take advantage of the remote monitoring solutions professionals like National Networks provide. The ICMA best practices advise that you monitor your networks for suspicious activity, create incident-response plans in advance of a breach, and install effective antivirus software.

There’s so much more you can do to ensure the privacy of your data. We can help you implement the ICMA’s best practices by managing and monitoring your IT system remotely to prevent intrusions and downtime.

Cost Control

Local governments must often deal with limited financial resources – and the latest and best technologies don’t come cheap. With budget cuts and restrictions, you may feel increased pressure to cut costs and improve your operational efficiencies. Departments in cities and counties like yours are under scrutiny from both an efficiency and budget standpoint, as citizens want to see that their taxes are being put to good use. The result is that you could end up using outdated and inefficient procurement systems. We can help.

ICMA notes that beyond simply saving money, local governments often outsource IT functions to upgrade the level of service they provide to the community. By contracting with companies that specialize in information technology, local governments can tap into industry best practices and gain access to talent with the most current skill sets.

National Networks provides these solutions at a flat rate. In fact, we are one of the only firms in the country whose proposed price will not fluctuate – ever.

With the high cost and changing nature of technology, it can seem impossible to keep up. Outsourcing your IT service and support to National Networks will take the pressure off because we have the experience to provide the most reliable and cost-effective technologies today.

Lack of IT Strategic Planning

One of the key obstacles to taking full advantage of computer technology is a lack of coordinated and systematic planning. Without IT Strategic Planning, Municipal and Parish governments end up dealing with complex issues. This prevents them from being able to utilize the most innovative computer technology. As a result, their operations become fragmented, and they lack the systems and programs required to achieve their mission.

National Networks will help you develop a Customized IT Strategy. During the process, we will define how using the right technology will support your short and long-term goals.

Big-Data Analytics

Data analytics is the process of studying raw data to draw conclusions and support decision making. You can use it to predict future outcomes and manage risks. However, many local governments lack the resources to analyze their data effectively.

Municipal and Parish governments often struggle to make use of the data they accumulate. You probably collect massive amounts of information, but are you using it to your best advantage? If you do, it has the potential to revolutionize the way you do business.

National Networks has experience in big data analytics. We will help you uncover hidden patterns, unknown correlations, customer preferences, and other useful information. You’ll be able to make more informed decisions.

Local Governments Benefit From Outsourcing Tech Services

We Analyze Your IT Environment

We perform an overall assessment of your work environment, from the use of hardware and software to IT infrastructure and operational processes. This often reveals opportunities to improve the system and keep it aligned with best practice and security standards.

Use Technology Strategically

Our experts know which technologies will help our clients accomplish their goals. And, we help you do this in the most cost-effective manner. We take a strategic look at all of your technology and apply our deep technical knowledge to determine how employees and departments can work together effectively by using the right solutions.

Plan For The Future

Knowing industry trends and what’s around the corner is essential. We analyze the best methods to improve each process. We work with our clients to make sure they invest in the right technology at the right time.

Government IT & Technical Support Solutions

IT Security

Security is crucial for any organization, and especially for Municipal and Parish governments as you are a major target for hackers today.

  • Our risk assessments, data protection, training awareness, and security solutions provide maximum protection.
  • Continuous diagnostic monitoring is essential to view networks, identify risks, quantify attacks and breaches, and mitigate them before they cause problems.
  • We employ digital forensic tools which are especially important to ensure regulatory compliance and proper incident management.
  • Identity and access management makes sure that only authorized individuals can access your IT resources. This helps you comply with security and governmental requirements.

These are vital essentials for any government entity. National Networks can manage all these and other cybersecurity requirements as well.

Disaster Recovery & Business Continuity

Disaster recovery and business continuity refer to your ability to recover data after a disaster occurs and when IT services are shut down or compromised. Both practices require reliable enterprise-based data backups that are easily recoverable. You should have a backup both onsite and in a secure private cloud. We’ll ensure that your technology stays up and running no matter the IT disaster, manmade or natural.

Software Solutions

Government management software combines a variety of integrated applications to store and manage data for all aspects of your operations. The experts at National Networks are well-versed in the modern software platforms that local governments use. Solutions like:

  • Avatar
  • BMSI
  • CAMA
  • Interware
  • Munis
  • Patriot
  • Vision
  • Quick-PD
  • CSDC
  • Caselle
  • Watchguard

Strategic IT Planning

Strategic IT planning focuses on your unique requirements and how to best use technology to achieve them. IT is a strategic capability to be used and integrated into planning and projections. We’ll determine how you can use technology to streamline operations for today, tomorrow, and into the future.

Data and Voice Communications

Data communications refer to the electronic transmission of information for storage and processing, while voice communications refer to systems like mobile devices and VoIP (Voice over Internet Protocol) systems. We can select and implement the best, most cost-effective and secure communication solutions to ensure you stay connected, up and running.

Legacy Application Modernization

Legacy application modernization is the process of refactoring, re-purposing, or consolidating legacy software programs to align with current needs. This is often an issue for government agencies due to a lack of funds and IT talent. We make sure our local government clients can benefit from the advantages of new solutions without the risk and cost of replacing legacy systems.

Keeping your technology both up-to-date and functional is crucial. Many of the technology solutions in place for the law enforcement branches we work with can often represent public safety issues when not operating at peak efficiency. However, this doesn’t just apply to law enforcement. Any time a key technology resource is down or not operating at peak efficiency, taxpayer services are not being provided in the way that they should.

Relying on IT service and support from National Networks will help you streamline your operational processes by using the right technology. This way, you can deliver the best service possible to your community.

For a Complimentary Assessment of your technology needs, contact us in Lake Charles, LA at (337) 474-4249 or in Nederland, TX at (409) 724-0440.

Published on 19th July 2018 by Shawn Maggio